BUSINESS BLOGS
BUSINESS BLOGS
category: business
14 Apr 2008

Quick housekeeping item: Q1 saw the additions of MySpace TV, Hulu and Imeem as distribution partners. See the press release here. Of course, we also totally kicked ass on YouTube, where we now have almost 1,400 videos (pretty scary to think that we have 4,000 on our site).

Anyway, in Q2, it has not stopped:

- last week we were included in Adobe Media Player’s launch. See more.

- this week it’s time to mention our inclusion in Glam Media’s latest foray. Check out our page here.

Also working on a few big[ger] deals… what could be bigger than all of this? Sit still folks, get a chair… bring your woggles…

category: business
14 Apr 2008
related tags: Internet & Web | Video | Context is King | Blogs |

Read Write Web has a post up that says “content is a commodity”. As an admittedly biased content producer, in the past I’ve written many posts on the scalability of content and the commoditization of distribution.

I think that the entire content vs. distribution debate it moot: in a vaccuum, either argument is provocative and attention-grabbing but incomplete and inaccurate.

Everything we know about history of media suggest that the key variables are quality and scarcity.

Indeed, if I lived 24/7 in the world of blogs, then yes, we’re in a downward spiral where text-content is a commodity and generally speaking the quality is not going up, but going down.

Every day someone new signs up to a blog account, enters the conversation which really means they quickly publish a quick post with little additional or original content. At the other end of the spectrum, you have splogs popping up day in, day out.

Video content is not immune, either. Most user-generated video content sites boast plenty of people with opinions, standing on a soapbox, having little to add.

Be it on the blogosphere or most video UGC sites, indeed there’s an insane amount of supply… and in economics, when there is a ton of supply, usually this cuts into the value of a good or service.

When Sumner Redstone said “content is king” it was in the context of relative to distribution mechanisms: There would always exist channels of distribution (albeit in varied forms), but content was always going to be necessary.

Some examples:

When cable (MTV, ESPN, etc.) popped up and increased distribution outlets on television, it cut into the power and value of the networks (ABC, NBC, CBS). This new distribution also created demand for new content. This is why ESPN and MTV are such strong brands. In fact, I’d argue that globally, ESPN and MTV are stronger than NBC, ABC and CBS.

In fact, I’d argue that distribution is even more commoditized, especially if you consider recent web history:

Consider the following development of distribution channels online:

> FIRST LAYER: LAUNCH OF PORTALS

> SECOND LAYERS: BIRTH OF SOCIAL NETWORKING SITES

> THIRD LAYER: RISE OF VERTICAL SITES

You can now tap into millions and millions of people online thanks to the fragmentation of audiences and the commodization of distribution. What’s more, tools like RSS and XML have considerably reduced friction and increased mechanism distribution.

We produce high quality, professional videos (already there, there is a barrier to entry) and then have a Push and Pull distribution mechanism at play. The fact that we’re signing distribution deals at such a torrid pace is proof that the demand vs. supply dynamics of content are far better than those of distribution.

In that context, ask yourself, is the following video on Paris Hilton’s new shoe line - which initially sat on this URL - worth less or more?

- Day 1: Someone (a blogger) grabs the clip and posts it on their blog.

- Day 2: The next day a major media company (in this case, our new distribution partner Glam Media) syndicates it and distributes to their audience of 20M users…

- Day 3: Tomorrow someone grabs it and add is to their social networking site…

- Day 4: Before long, larger portals like AOL or Yahoo! who are always looking for programming opportunities come across it in more and more places and add it to their deck.

Unlike a text-based blog where any author can publish a quick post, in our Paris Hilton Shoe Launch video example, the main variable is neither content nor distribution but quality and scarcity.
- Quality content is hard to come by. That is why that blogger and that media company feature our content and do not recreate it: they can’t! There is some barrier to duplicate the content.

Bloggers these days (especially tech oriented bloggers) can simply recreate the same blog entry. That lack of barrier to entry might partially explain why that kind of content has become commoditized. Read Write Web, Tech Crunch, Mashable etc. are all readable sites, but remove the image, branding and logos and tell me can you really tell one apart from another? I am not so sure you can. That’s not a knock, at all, because they have distribution (they would fall under Layer 3, above).

- In a similar vein, quality traffic is worth so much more than low-quality / fraudulent clicks. If you have a solid audience then your audience is not a commodity.

Putting everything together, I’d say Mr. Redstone is right, and Ms. Perez is wrong: with more distribution mechanisms, the value of content soars exponentially.

But indeed, if we’re talking about a medium like blogs where there are no content creation barriers to entry other than a blogger account and access to press releases, then yeah, sure, content is pretty worthless.

In the meantime, here’s Paris:

category: business
14 Apr 2008

Paid Content refers to a NYT article on CBS which calls for the company that Bill Paley built to make digital acquisitions, which begs the question: should they go for a big purchase or make small moves?

Of course, answering that question alone without addressing the backdrop to that question yields an incomplete picture.

CBS has hit some rough patches, according to Paid Content:

The parent company is under a mini-siege of sorts about

a) its performance,
b) Leslie Mooves’ salary,
c) Katie Couric’s disastrous tenure at the company,
d) layoffs (even on the digital side, as others are ramping up) and other issues (…)
e) CBS’s need for an acquisition is becoming apparent. Some CBS executives privately agree.

All right. I want to dive in and comment on e) but let’s run through this list quickly.

a) Its Performance

We’re not sure if they are referring to its financial performance or its stock’s, either way:

As per the NYT:

“Without the cushion of Viacom’s other properties, CBS has been more exposed to the struggles of the advertising market. In 2007, it earned $1.25 billion, down from $1.66 billion the year before. CBS stock closed at $21.40 on Friday, compared with $30.99 a year earlier.”

While no company or manager can control what happens to the stock price, I think big media will see a lot of revenue loss over the next few years. Print-centric media companies shrank, why would TV or radio-centric media companies be any different in the next wave of the Web’s growth?

After all, 1994-2003 saw text-based media explode online, 2003 is about audio/video-heavy media.

CBS is seeing this sooner and faster due to its exposure to TV and radio. However, they are strong in outdoors, the challenge there is the upside there won’t account for the downside in more traditional media.

So all hope signals point to online… which explains why:

“On Monday, the company’s interactive unit will officially open a fully staffed office in Menlo Park, Calif., in Silicon Valley, to stir innovation and content development.”

Ironically, the CBS Interactive brass gets the Web quite a bit, but it’s true that they have been overly cautious, too. Being cautious is a bad thing in booming times and a great thing in corrections. The problem for CBS is that the correction is coming offline and online continues to charge ahead… so indeed, CBS does need to make some bold moves. But what are those moves?

Last year, we suggested an outright merger with Yahoo! With MSFT’s $45B gamble, those bets are off (hmm… are they?).

b) Leslie Moonves’ Salary

Last week Henry Blodget wrote: “CBS CEO Moonves Gets 29% Raise, Just Reward For Job Well Done“.

Clicking through, I realized he was being sarcastic by pointing to the seemingly inverse relationship between Mr. Moonves salary and CBS’ performance. While I appreciate Henry’s position, the truth is that CEO pay is determined on a number of things, frankly.

It’s also about the demand and supply for talent. As the CEO of CBS, Mr. Moonves could probably command a much larger salary elsewhere, if CBS’s Board wants to pay him $100M because that is what it takes to retain him, I am not sure CBS or Moonves should be blamed. For the record, he did not make $100M but rather $37M. Is that a lot of money? Yes. But the company made well over a billion dollars in profit and $14B in revenues. Of course, I’m an executive so my perspective is going to be different than that of an analyst or journalist.

But my point is: running a shrinking business in a mature market is not something most executives would embrace, to lure the best (or retain them), guess what? It takes a generous compensation program.

c) Katie Couric

Don’t care personally, but indeed, this is becoming an albatross and if indeed she is that horrific (I don’t watch TV), it’s time to try something else. I recognize she might not be best suited for news, but surely there is plenty of things she can be doing for CBS in other capacties (infotainment, mainly).

d) Layoffs

Layoffs are always demoralizing, especially when a company is making over $14B in revenue and remains profitable. But what about a case - like this one - when the company is shrinking? This is a tough question.

My gut says Jack Welch’s “the lowest 10% should leave” is not a bad thing… so while I don’t want to dehumanize the layoff dynamics and their effect, I think it’s unfair to question the layoffs.

Of course, I do wonder why layoffs are taking place in online areas… which is what both Paid Content and NYT refer to. But just bear one thing in mind: many traditional media companies are not necessarily well structured in new media; divisions and structures are sometimes borne out of legacy organizational systems and sooner or later a correction or adjustment is called for. If this is the case, then I don’t think it’s fair to bash CBS on this point.

e) Acquisitions

The question remains: should CBS make one big hairy and ambition acquisition or should it buy a number of smallish companies and roll them up and/or foster their growth?

For the record, CBS has done both. In fact, it’s done everything including investments in Spotrunner, Joost and many others. In terms of acquisitions: Last.fm was a mid-sized / big one; Wallstrip was a small one.

What would you do if you were Quincy Smith and company? Buy? Merge? Sell?

ACQUISITIONS:

You know what, I admit a small acquisition won’t move the needle, but a major acquisition won’t either. Who would they have bought?

- Bebo? Is a company that marketers love really well-served by serving advertisers social networking inventory? Nope.

- Facebook? Too expensive to buy. Nothing to see, here (perhaps a merger? See below).

- Gawker Media? That might be an interesting addition. But I think Gawker Media founder Nick Denton wants to become CBS, and not sell to CBS. Anywa, Gawker Media lags in video, CBS needs to look ahead and not look back.

- Speaking of video, one company that might position it for future growth is Blip.tv, but Blip.tv does not own any content… so that is a risky move because CBS might buy a great video platform with amazing bells and whistles but then lose all of the content therein. [Disclaimer: Blip.tv is a partner of WatchMojo.com]. In the same broad category as Blip.tv are Brightcove and Video Egg. Bright Cove also does not own any content and is way too expensive, having raised $80M in funding. Video Egg ain’t cheap either, with $40M of funding in the tilt.

- Then there’s all of the YouTube/MySpaceTV competitors: Revver, Veoh, Metacafe, DailyMotion, Break, etc. Mind you, CBS invested in Joost… so what message would that send? As well, Revver was on the auction block and I presume CBS looked at it and then balked. Again, none of those companies own any content, CBS needs to be stronger in web content. That would be the hedge for CBS going forward, of course, it also needs better distribution. I see CBS works closely with Veoh… but is Veoh big enough as a distribution source? [Disclaimer: WatchMojo.com syndicates video to all of the sites listed here]
- Craigslist.org? Not sure Craig Newmark would sell, no matter how progressive Quincy’s team might be. This is Big Media after all… but Craigslist.org would not unleash CBS’ digital revenues.
- Glam Media? That would be a shot in the arm with regards to bolstering its female audience online… but here’s the problem: female audiences still watch TV… what CBS might be better suited for is getting access to a men’s audience. [Disclaimer: Glam Media is one of WatchMojo.com’s syndication partners, too]

- Digg? Not a fan of this one, frankly. Maybe a combo Revision3 / Digg? Even less of a fan of that. Revision 3 is way too niche: it’s too tech-oriented and relies on two hosts, largely. Given how Kevin Rose’s interest waned from Digg to Revision3, then to Pownce, I am not sure he’s buyable because he’s the main asset of Revision 3. [Disclaimer: if you look very broadly at all video content, then WatchMojo.com is more or less competitive to Revision 3, though I view them as rather complementary to our programming].

- Federated Media? Too tech-focused and they don’t own any of the content on the blogs they rep. Big media needs to own content to make it worth their while. Sorry, but that’s just the way media works.

- Gorilla Nation Media’s audience might be a better fit, but as an advertising representation firm, it faces the same challenges: You are buying a stack of contracts that at any point could be severed. Unless you own the underlying content, those contracts are not worth the paper they are printed on.

- Heavy.com? They have a men’s audience, for sure. But if CBS is to buy a destination, it needs to be an enormous destination, I am not sure Heavy.com would move the proverbial needle. In fact, in 2005, News Corp. bought IGN Entertainment, but IGN was doing over $70M in revenues on the strength of its Media Properties (IGN.com, RottenTomatoes.com, etc.), had a lot of technology (in-game advertising + digital distribution of movies, music and games). Moreover, IGN Entertainment was far and away the leader in terms of men’s 18-34 audiences.

However, if Fox Interactive Media has become a new media behemoth, it has more to do with MySpace’s burgenoning audience than with IGN’s properties. That being said: IGN Entertainment does give a lot of content and audiences that marketers look for. The challenge for IGN is that a major chunk of their inventory comes from their message boards, which are notoriously hard to sell and monetize.

This being said, when one looks at how instrumental MySpace and IGN’s acquisitions were, it’s fair to say that the ROI has hitherto been higher on the MySpace deal. I am surprised at this, I won’t lie. But this lesson would encourage CBS to look for a MySpace and not an IGN.

I am not that familiar with Heavy.com’s business, frankly, but I am not even sure if Heavy is an IGN.

- IAC is way too e-commerce oriented. Its search engine Ask.com does not really fit with CBS, either. So pass.

- There’s Meebo, but at $250M or more in value… I am not sure if CBS would even know what to do with it. And, who are we kidding: do marketers really even want to advertise in instant messaging communications? That one makes sense in theory but in practice? Not sure.

- There’s the barrage of search video tools: Blinkx, Pixcy, etc., but CBS remains a media company; it should be technology-centric, I think. What I mean by that is that its content should be compatible with all tech platforms to make it was widely available as possible.

- There are a number of ad networks: Tribal Fusion, Specific Media, Casale Media, Adconion etc. I think the obsession over ad networks will pass. Moreover, a lot of media companies will build and launch their own, which is a mistake as well. I am not sure if CBS should plunk down $100-$500M on an ad network. Advertising.com rescued AOL’s butt because AOL was transitioning from a walled garden to a normal website but the fact remains, that says more about how poorly AOL was doing than how great Advertising.com has done (for the record: it has done great).

Valueclick is publicly traded, but expensive.

If it was interested in ad networks, it might as well skip over display ad-based ones and dive into video networks such as Tremor Media or Broadband Enterprises. Again, I am not sure being in the ad network business is the best capital allocation move.

- It could - much like how NYT invested $29.5M in Wordpress - make a bid for Six Apart (makers of Movable Type) or even Wordpress. But, again, I am not convinced it makes sense for a media company to own a platform without the underlying content. News Corp. buying MySpace made sense because the content on those sites become News Corp. property, or at the very least, MySpace gets a license to profit from it…

- Slide? At the company’s last $500M pre-money valuation, I think CBS would gain street cred in one block on SF by buying Slide but see Wall Street punish it. Hey, just being honest here folks: that is one expensive widget company with moutain-fulls of unsellable inventory!

- There’s TheStreet.com, though I am not sure if it’s big enough or whether CBS really wants to get that deep into finance and investments. Bear in mind Wallstrip was all about investing… so this would be a doubling down on one category. Moreover, at a market cap of $250M, it would eat a lot of money the company could spend elsewhere.

- CNET remains very tech-oriented but it has embraced a lot of lifestyle properties, too. In fact, CNET would be a good fit with 100M uniques, $400M in revenues etc. In fact, trading at $1.2B, it’s not that expensive. CNET would give CBS some web DNA and CBS would open up swarms of traditional advertisers to CNET. This could be the best move yet: unlike most other options, CNET owns a lot of content. It also owns a lot of URLs such as TV.com that with CBS’ help could come to life.

Updated: Oh, wow, they listened to me: it’s official.

MERGERS

- CBS could in fact merge with Yahoo! I wrote about this and frankly, this remains an option.

- It could merge with Facebook; won’t happen. At a market cap of $14B technically Facebook is worth roughly the same as CBS. This would be a bizzarro world deal where Facebook trades in growth for CBS’ $14B in revenue… but this one is so loopy.

- As crazy as it sounds, it could undo the merger with Viacom; won’t happen.

SALE

What about a sale to News Corp.? News Corp. owns FOX, it would love to own CBS. But for this to happen, it would mean Sumner Redstone and my old boss Rupert Murdoch would have to come to terms; won’t happen.

Incidentally, last Friday, GE lost 12% of its value, or $40B. It could have bought two CBS’s. By buying CBS, GE’s NBC Universal would own two of the three main networks, making this an impossibility.

That same obstacle is present in a sale to Disney, who owns ABC.

CONCLUSION

As you run down the list… you realize that all CBS is actually a great media company that just needs some tweaking. Yes, indeed: “Nobody likes negative growth, from the guy who shines shoes to the C.E.O. Everybody feels the pain” the truth is no one wants to blow something up either.

My two recommendations for CBS:

- Buy CNET for $1.5B - $2B (that would be a 25% to 66% premium), which would take its digital revenues from “$200M” to $600M. Combining CNET with Last.fm would also yield a lot of upside in digital music and video tie-in’s. But even then: for a company with $14B in annual revenues, does $600M mean much? Many analysts only give credit to a media company’s stock if digital revenues account for 10% of total sales. Even News Corp. or Disney do not claim that.

CNET remains one of biggest acquisition targets that represent meaningful revenue opportunities, and even that won’t move the needle. So what other options are there?

OR

- Merge with Yahoo!

Actually, there’s also one more option:

GO PRIVATE?

One way that no one will care about a) Performance or b) Les Moonves salary is if it were not publicly traded. Moreover, Wall Street is being unreasonable: yes the company is shrinking, but it will take time for digital revenues to grow, anyway. However, if someone came along and took CBS out at $20B, I think a lot of shareholders would buy that (or I guess, sell for that).

It then allows CBS to d) clean house if they so choose to (and will have to). Kate Couric becomes moot in the grand scheme of things… but most importantly, it will allow CBS to roll up a number of smaller web properties, content producers and tech applications to bolster its overall portfolio. In 4 years - when video advertising will be $7.1B in the US (up from $1B) and all online advertising will be nearly $100B in annual expenditure - it can then be go public again…

This might very well be the best course of action. The question remains: does private equity have the stomach for a $20B debt purchase? With $16B in annual revenues… I think so.

All righty, that was a great use of 40 minutes of my time. Back to work.

category: business
14 Apr 2008

In Dec. 2006 I penned “Google could so create a Salesforce killer“.  If you look at Google’s products, namely:

- Gmail
- Docs and Spreadsheets
- Google Payment (what’s the name again?)
- Google Talk (replace all of the other instant messaging services you use as a sales person)
- Google Maps (for directions to clients’ offices, or meeting spots)
- Google Calendar (obvious, to track dates, calls, meetings, etc.)
- Picasa (so you can see what people look like or people can put a face to their favorite salesperson’s voice and name)
- Video player (for demos, presentations etc.)
- Analytics (prospecting tool par excellence, I mean most sales people rely on Alexa, not Nielsen Net Ratings or comScore)
- Blogger (so your clients can read about you, your products and services)
- Jotspot (so employees can share intelligence, or clients and salespeople can share information)
- Alerts (a prospective client announces something, you can hit them up ASAP)
- Finance (so you can check out the size of the company you are hitting up)
- I could go on.

You can bundle it and create something compelling to take on Salesforce. Google can launch many X-killers, but executing on the product to make it even compete with, let alone kill it…

A younger, brasher Google would have done just that, but I think Google now realizes that a go-at-it-alone strategy does not always make sense.   So today Google and Salesforce finally announced plans to collaborate.  This is a no-brainer: Google has its hands tied on many fronts and short of simply buying CRM, this business development relationship is a first step towards that, or simply launching a competing product if Marc Benioff’s price is too high.

Read more.